Privacy Policy

Last updated: November 29, 2025

1. Introduction

Tiling Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and application (the "Service").

By using Tiling Studio, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Registration: If you create an account, we collect your email address and password (encrypted). If you use OAuth (e.g., Google, GitHub), we receive basic profile information from the provider.
  • Design and Project Data: When you create or save tile layouts, grids, and design settings, we store the associated data so you can access your projects.
  • Support Requests: If you contact us, we collect the information you send, including your email and message contents.
  • Payments (if applicable): Payments are processed by trusted third-party payment providers. We do not store your payment information.

2.2 Information Collected Automatically

  • Usage Data: We collect information about how you use the Service, such as features used and errors encountered.
  • Device Information: We may collect browser type, operating system, approximate location based on IP address, and similar technical information.
  • Cookies: We use cookies and local storage for authentication, session management, and basic functionality. We do not use advertising or tracking cookies.
  • Analytics: We use privacy-friendly analytics tools (e.g., Cloudflare Analytics) to understand general usage patterns. These do not collect personal data.

3. Legal Basis for Processing (GDPR)

For users in the EU, we process personal data based on:

  • Contract: To provide you access to your account and projects.
  • Legitimate Interest: To improve the Service and maintain security.
  • Consent: When you voluntarily provide optional information.
  • Legal Obligation: When required to comply with applicable laws.

4. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Store your tile and grid designs
  • Authenticate users and manage accounts
  • Respond to support requests
  • Monitor performance and fix issues
  • Ensure security and prevent misuse
  • Comply with legal requirements

5. Data Sharing and Disclosure

5.1 Service Providers

We use third-party services to operate Tiling Studio, including:

  • Supabase (authentication and database services)
  • Cloudflare (hosting, analytics, caching, security)
  • Payment providers (if payments are enabled)
  • Email delivery services (for account or support emails)

These providers may process your data on our behalf and are contractually required to protect it.

5.2 Legal Compliance

We may disclose information when required by law or when necessary to protect the security, rights, and integrity of the Service or its users.

5.3 Aggregated Data

We may use or share aggregated, non-identifiable information for analytics or improvements. This data cannot be used to identify you.

6. Data Retention

  • Account Data: Kept while your account is active. Deleted when you delete your account.
  • Design/Grid Data: Stored until you delete your projects or account.
  • Usage Logs: Typically stored for up to 90 days.
  • Cookies: Expire according to their individual settings.

7. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Withdraw consent where applicable

To exercise these rights, contact us at privacy@tilingstudio.com.

8. Cookies

  • Essential Cookies: Required for login and functionality.
  • Preference Cookies: Save your app settings and preferences.
  • No Advertising Cookies: We do not use marketing, ad, or tracking cookies.

You can manage cookies through your browser settings, but disabling essential cookies may limit functionality.

9. Security

We take security seriously and use appropriate measures such as encryption, access controls, and secure hosting. However, no online service can guarantee absolute security.

10. International Data Transfers

Depending on your location, your information may be processed in countries where our service providers operate (e.g., EU, US, Canada). We use reputable providers with strong privacy and security protections.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Tiling Studio
Email: privacy@TilingStudio.com

This Privacy Policy is designed to be clear, concise, and compliant with GDPR and other relevant privacy regulations.